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Conversational Leadership – Thinking Together For A Change
As a fresh Information & Knowledge Management graduate entering the world of narratives and complexity, my understanding of conversations, or rather conversational leadership, within organizations was within a knowledge management framework. This is where managers would implement and encourage a communication channel between employees, both in various levels to set a knowledge-sharing platform, and benefit from collaborative intelligence. I had never assessed the value of a conversation on its own, but rather communication as a whole. I never went further to understanding the fundamentals of communication but instead focused more on how organizations could benefit from collaborative and connected intelligence through enhanced communication with various stakeholders, especially through the use of Information Communication Technologies (ICT) for enhanced collaboration.

Joining The Narrative Lab
During the research I was doing within the industry of knowledge management, I came across a privately held consulting company; The Narrative Lab, a company which through the use of narrative, surfaces and influences the mindsets, perceptions and belief systems that govern the patterns of behavior in a team and an organization. I got fascinated by their approach, explored more of what they do by going through the company profile. An interest aroused within me on the company and I wished to start my career in the company.

Journey towards joining TNL
The previous year, heading towards completion of my bachelors’ degree, did not only bring a certain levels of excitement, but it also triggered great concern on how I would ignite my career. Looking at the difficulty that thousands of new graduates face on getting their first experience and the overall unemployment rate within the country made me realize the intensity of a situation that lay ahead me. I kept on repeating the same question in my mind; “What is it that would make me different from other graduates?”.





